Shipping policy

1. Order Processing Times

  • Orders are processed within 2 business days after payment is received.

  • Orders are not processed or shipped on weekends or public holidays.

  • During high-volume periods, processing times may be extended. We appreciate your patience.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery 2-6 business days

  • Express Shipping: Estimated delivery 1-3 business days

Delivery times are estimates and may vary depending on your location, courier delays, weather conditions, or other factors outside our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order weight

  • Destination

  • Selected shipping method

Any applicable taxes or fees are displayed at checkout.

4. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.
We are not responsible for:

  • Delays due to incorrect addresses

  • Lost packages due to incorrect or incomplete information

If you notice an error, contact us immediately. Address changes cannot be guaranteed after an order is processed.

5. Lost, Delayed, or Stolen Packages

Once an order is handed to the courier, it is no longer under our control.
We are not responsible for:

  • Delivery delays caused by the courier

  • Packages marked as “Delivered” but not received

  • Lost or stolen packages

For such issues, customers should file a claim directly with the courier. We will assist where possible.

6. Damaged Items

If your order arrives damaged, please contact us within 7 Days of delivery with:

  • Photos of the damage

  • Photos of the packaging

  • Your order number

We will review your claim and advise on next steps.

7. Contact Us

For shipping questions or concerns, contact:

Leggsy
Email: contactleggsy@gmail.com
Phone: 0438942178